Where research meets performance.
Latest Thinking
The Psychology of Strategic Clarity
Projects
Work, Behind the Scenes

Awe; literacy; and AI adoption; designing for wonder while protecting judgement
Lower technical literacy often predicts greater enthusiasm for artificial intelligence; novelty and speed elicit awe;…

A B tests; divergent delivery; and behavioural validity; why platform experiments mislead and how to design for truth
Marketers trust split tests because random assignment promises clean inference; on social platforms that promise…

AI and work; evidence; fears; and what we can say now
Systems are becoming more capable each month; they draft; reason; and create on demand; public…

Interjections; anthropomorphism; and customer choice; teaching chatbots to listen
Small conversational cues shape large outcomes; when chatbots use interjections such as oh; wow; aww;…
"The difference between good strategy and great strategy isn't intelligence, it's the discipline to see systems beneath symptoms."
Recent Research
The Influence Of Psychological Distance On Charity Behaviour
Charity organisations struggle to attract donations and volunteers, a challenge that has been addressed by…
PEAK PERFORMANCE: THE FLOW THEORY PERSPECTIVE
Behind every moment of effortless excellence lies a deliberate blend of challenge, focus, feedback and…
Strategic and Ethical Assessment of Charity Shock Advertising
Shock advertising in charity marketing grabs attention and stirs emotion, but its impact on donations…
The Role of Charity Marketing in Cultivating Philanthropic Citizenship
How early, ethical, and sustained charity engagement can shape lifelong prosocial citizens, and safeguard the…